Frequently asked questions

What if I want additional pages?

Our Custom Designs include ten pages. If you should choose to add more, there is an additional cost of $65 per page. Additional pages are not available in our Template Designs.

I don't know what to write! Can you help?

Great news, we have professional copywriters on staff to help put your questionnaire's answers into a beautifully written story about your family.

How long does the design process take?

We pride ourselves on quick turnarounds and will have a profile for you to review in 7-10 business days.

I don't have enough pictures. What should I do?

When you purchase our services, you will receive a photo guide that will also include instructions on how to take your own photos or help guide a professional photographer on what works best. We love to keep costs low for families on the adoption journey, so we have every bit of faith if you have a smartphone, you can be your own photographer!

Do I need printed copies?

Most agencies request printed copies. We recommend speaking with your adoption specialist as to how many they need to have on file. We offer one free printed copy if you choose Custom Design. And you can absolutely order more!

What if I have more questions?

Please email, and we will gladly answer all your questions!